For groomers and business owners
Your listing,
step by step.
Short, specific instructions for the business side of GroomLocator. Each article names the dashboard page it is about and the limits you will run into.
Looking for advice on caring for your pet or choosing a groomer? That is in the guides for pet parents.
Getting started
Your listing
Add photos that get you chosen
Fewer than one listing in a hundred has a photo. Five good ones, in the right order, put you ahead of nearly everyone in your town.
Write a description pet parents read
You have 1,000 characters and about ten seconds of attention. Here is how to spend both.
Hours, services and prices
Hours tell a pet parent whether to call today. Services and starting prices tell them whether to call at all.
Service area for mobile groomers
Tell pet parents how far you drive, understand what search does with it, and know why some listings say Comes to you and others do not.
Google reviews on your profile
The stars on your listing are Google's. Here is where they come from, when they change, and why some listings show a rating with no count.
Verified and billing
What Verified and Certified mean
One paid badge, one optional add-on, and a plain list of what each costs, asks for, and changes on your listing.
Billing, renewal and cancelling
One yearly charge, managed in Stripe's portal from your Billing page. Here is what happens at renewal, on a failed card, and when you cancel.
Fixing a listing
Fixing or removing a listing
Most problems are fixed by claiming. If you would rather the listing were gone, here is exactly how that works and what happens after.
Franchise and multi-location accounts
One login for every location, set up with you by our team. Corporate edits all of them; each franchisee keeps their own.
Not covered here?
Ask a person.
Tell us what you were trying to do and where it went wrong. We answer every message from a business owner.